7zeb Privacy Policy — Your data is safe with us

7zeb is a trusted online gaming platform in Bangladesh. Protecting our users' personal information is our highest priority. This Privacy Policy explains what data is collected when you use 7zeb, why it is collected, how it is used, and how securely it is stored.

By using 7zeb's website, mobile app, or any of our services on any device, you are considered to have accepted this Privacy Policy. Please read it carefully. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

This policy applies to the 7zeb website 7zeb.org and all associated services. The Privacy Policy described here has been developed in accordance with international data protection standards, so you can enjoy our platform with complete peace of mind.

Various types of information are collected when you register and use 7zeb. This data falls into two broad categories — information you provide directly, and information collected automatically.

Beyond the information listed above, 7zeb does not collect any additional sensitive personal data — such as religious beliefs, political opinions, or health information.

7zeb collects user information through several methods. Data is gathered primarily in three ways:

• Direct Submission: You provide information directly when filling out the registration form, completing the KYC verification process, submitting deposit or withdrawal requests, or contacting our support team.
• Automatic Collection: When you use the 7zeb platform, certain information is collected automatically via cookies, log files, and tracking technologies. This includes your IP address, browser type, device information, and usage patterns.
• Via Third Parties: Certain information may be received through payment gateways (Mobile Banking, Nagad, Rocket) or identity verification services.

The information you provide is used only for specific, defined purposes. 7zeb does not use your data for anything unnecessary. The primary uses are outlined below:

• Account Management: Completing registration, verifying login, and securing your account.
• Transaction Processing: Deposits and withdrawals are processed quickly and securely.
• Identity Verification (KYC): To verify the age and identity of the account holder.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To resolve your complaints and queries promptly.
• Promotional Communications: Sending bonus offers and updates with your consent.
• Legal Compliance: To generate reports required by the licensing authority.
• Platform Development: To analyze usage patterns and deliver a better experience.

7zeb will never use your information for any purpose beyond those listed above. If a new use ever becomes necessary, your consent will be obtained beforehand.

7zeb does not sell your personal information to any third party. However, in certain limited circumstances, data may be shared with specific third parties:

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Services: Information may be shared with identity verification providers for the KYC process.
• Legal Authorities: We may be required to share data in response to legal requests from Bangladeshi authorities or international licensing bodies.
• Technology Partners: Trusted technology service providers may access limited data to operate the platform, and are bound by strict confidentiality agreements.

Your information is not shared with anyone for purposes other than those stated above. Before sharing data with any third party, we verify that they comply with 7zeb's privacy standards.

The 7zeb platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They help improve your experience and ensure the platform functions correctly.

Types of cookies used by 7zeb:

• Essential Cookies: These cookies are required to maintain login sessions and ensure security. Without them, the platform will not function properly.
• Functionality Cookies: Used to remember your preferred language, layout, and settings.
• Analytics Cookies: These cookies help us understand which parts of the platform are used most. They are completely anonymous.
• Security Cookies: Helps detect and flag fraudulent activity.

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent certain features of the platform from working properly.

7zeb uses industry-leading technology to protect your personal information. Our security is built across multiple layers, so that if one layer is ever compromised, the others continue to keep your data safe.

• SSL/TLS Encryption: All data exchanged between your browser and 7zeb's servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers (such as passwords and payment information) is kept encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication is available to secure access to your account.
• Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are active at the server level.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Restricted Access: Only authorized personnel can access specific data, and every access is logged.

That said, no method of transmission over the internet is 100% secure. We encourage you to take precautions as well — use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

7zeb believes every user should have full control over their own data. We therefore provide you with the following rights:

To exercise any of the rights above, please contact our support team. We typically process requests within 30 business days.

7zeb only retains your information for as long as it is needed. While your account is active, your data is kept as required. After account closure, different categories of data are held for different retention periods:

• Transaction & Financial Information: Data may be retained for up to 5 years after account closure due to legal obligations.
• KYC & Identity Information: Up to 5 years, as required by the licensing authority.
• Contact Information & Support History: 1 year after account closure.
• Analytics & Usage Data: Up to 2 years in anonymized form.

Once the retention period expires, data is automatically deleted or anonymized in a secure manner. Retention periods may be extended where required by law.

7zeb's services are strictly for users aged 18 and above. Registration or use of the platform by anyone under 18 is strictly prohibited.

All users must confirm they are 18 or older at the time of registration. Age is verified through the KYC process. If an account holder is found to be under 18, the account will be immediately closed and any collected data will be deleted.

7zeb may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of this page. For changes that materially affect your rights, 7zeb will make reasonable efforts to notify you in advance via your registered email or a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed.

For any questions, complaints, or data requests regarding this Privacy Policy, please reach out to our support team. We aim to respond within 24 hours.

For formal data protection requests, send an email with the subject line "Data Privacy Request". Your request will be processed once your identity has been verified.