7zeb FAQ — answers to all your questions, right here

Under 7zeb's policy, each person may only hold one account. Creating multiple accounts will result in all accounts being permanently closed and any funds may be forfeited. Enjoy all the benefits with just one account.

To verify your account, upload a scanned copy of your National ID (NID), passport, or driving license. Completing KYC increases your withdrawal limit and strengthens your account security. Verification is typically completed within 24–48 hours.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and you'll receive an OTP or reset link. Use it to set a new password and log back into 7zeb. Login।

7zeb supports all popular payment methods in Bangladesh for deposits:

• Mobile Banking: Mobile Banking, Nagad, Rocket, Upay
• Bank Transfer: Directly from a bank account
• Credit/Debit Card: Visa and Mastercard
• Crypto: USDT, BTC (on selected methods)

The minimum deposit on 7zeb starts at just BDT 200. Deposits via mobile banking are typically credited within 5–10 minutes. Your first deposit also qualifies for a special welcome bonus.

Most deposits are instant or reflected within 5–15 minutes. Bank transfers may take 1–3 hours. If your deposit hasn't appeared after 30 minutes, contact our Live Chat support with your transaction ID.

Once approved, withdrawals on 7zeb typically reach your mobile banking account within 5–30 minutes. Bank transfers may take up to 24 hours. Completing KYC speeds up the process. To find out more, Visit the withdrawal page.

The minimum withdrawal on 7zeb is BDT 500, and the daily maximum depends on your account type and KYC level. VIP members enjoy higher daily limits. Check the withdrawal section of your account for your specific limits.

Common reasons for a rejected withdrawal include incomplete KYC, unmet bonus wagering requirements, or incorrect account details. Contact our support team to find out why your withdrawal was declined, then resolve the issue and resubmit your request.

After your first deposit as a new member, a welcome bonus is credited automatically. If you have a promo code at the time of registration, make sure to enter it to claim your bonus. For full bonus terms and conditions, on the Promotions page Available.

A wagering requirement is a condition that requires you to bet your bonus amount a specified number of times. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place a total of BDT 20,000 in bets. You can easily meet this requirement through slots and Live Casino games.

7zeb offers weekly and monthly cashback deals. A percentage of your net losses during a set period is automatically returned to your account. VIP members receive the highest cashback rates. For the latest offers, Promotions page Check back regularly.

7zeb offers over 500 games across the following categories:

• Slots: Classic, video, and jackpot slots
• Live Casino: Roulette, Blackjack, Baccarat, Dragon Tiger
• Table Games: Poker, Ante-Up & more
• Crash Games: Popular crash titles including Aviator and JetX
• Sports Betting: cricket, football, and international sports

To learn more Platform page See.

If a game won't load, start by clearing your browser's cache and cookies, then refresh the page. Make sure your internet connection is stable. If the issue continues, try a different browser such as Chrome or Firefox. If none of that works, reach out to our live chat support.

Yes, 7zeb is fully mobile-friendly. You'll get a great experience on mobile browsers on both Android and iOS. All games, deposits, withdrawals, and account management can be done from your phone.

7zeb uses SSL encryption to keep all your data secure. As a licensed operator, we comply with international standards. Your personal information and financial transactions are fully protected. To learn more, visit our Privacy Policy Read.

Go to Account Settings and open the "Security" tab to find the 2FA option. Verify your mobile number to enable 2FA via SMS OTP or Google Authenticator. Once active, a verification code will be required at every login — significantly improving your account security.

If you suspect unauthorized access to your account, change your password immediately and enable 2FA. Terminate any active sessions, then notify 7zeb support — we'll lock the account and investigate.

Every bet you place on 7zeb earns loyalty points. Once you reach a set points threshold, you automatically advance to the next VIP tier. Tiers include Bronze, Silver, Gold, Platinum, and Diamond — each with its own exclusive perks. To learn more, Visit the VIP page.

7zeb VIP members enjoy:

• Personal Account Manager
• Higher withdrawal limits and priority processing
• Exclusive bonuses and cashback offers
• Special birthday & festival gifts
• Access to premium Live Casino tables

VIP points on 7zeb remain active for a set period. Extended inactivity may cause your points to decrease. Keep playing regularly to maintain your points and hold your VIP tier. For full terms and conditions, On the VIP page Available.